Electronic guest registration

As of November 1, 2025, all landlords are required to register guests electronically. On this page, you’ll find information about this requirement, as well as the prerequisites for electronic registration to work properly.

Your Benefits

  • Time savings—you don't have to make the trip to the mailbox or the TVB office, since you no longer need to turn in the registration forms
  • A small cost savings—you no longer need to buy a notepad
  • Guest Database - By registering online, you automatically build a guest database, and regular guests and their information are stored and easily accessible
  • Overnight Stay Statistics - With the click of a button, you can view your overnight stay statistics

 

Prerequisites:

  • Internet access, computer skills 
  • Printer (optional)

 

Electronic Registration via the Feratel Web Client

Using an additional menu item in the Feratel Web Client, you can easily and conveniently submit electronic guest registrations. For anyone using hotel management software for guest registration, this is done directly within the software anyway.
We’d be happy to explain how electronic guest registration works and guide you through the next steps to enable electronic registration.

Instructional Video

Feel free to contact us directly to receive the instructional video. We’d also be happy to schedule a personal training session for you.