Your Feratel entry
Wondering why you can't get a booking through the tourist board? Then first take a look at your Feratel entry on our website www.wipptal.at and check that it is up to date. With a few tips, you can improve your appearance on our homepage and generate bookings.
The accommodation search - how it works
The guest already looks at the TVB homepage during the inspiration phase for their next vacation. They already know where they want to go on vacation and find out about the activities and options available locally. Once they have done this on the TVB website, they may also check the accommodation list to see what suitable accommodation is available. The less time is left until the vacation, the more likely the guest is to look to see if there is still somewhere available.
When searching on our homepage www.wipptal.at, only those establishments that are bookable online and have registered vacancies in the calendars will be displayed in the search results! Those that are not bookable or never activated will never be shown in the results and therefore have no chance of a booking.
Tips for more bookings
Maintain Feratel calendar regularly
The availabilities in the Feratel calendar should always be activated approx. 6 months in advance and the prices should be updated at least 6 months in advance. This allows guests to book their accommodation directly on the website. When guests come directly to our information office or enquire by telephone or e-mail, we concentrate our search for accommodation primarily on those establishments that have maintained and activated their calendar with current prices . In this way, we guarantee a quick offer and the best possible customer service.
Have at least 10 current & beautiful pictures in the entry
Pictures are crucial for bookings! Guests click on the detailed view of the accommodation displayed in the search results and the first thing they do is look at the pictures. Statistics show that only around 20% of guests read the text! Pictures are therefore the most important part of the entry on the TVB page. If there is also a homepage (especially for hotels), statistics show that over 90% click on the accommodation's homepage. If there is also an option to book directly, this will be done straight away. It is therefore possible that a guest finds the accommodation via the TVB website, but does not make a booking.
Use our photo service: We'll be happy to come by and take new photos free of charge, because that's important to us.
Achieve a content score of 80%
The content score provides information on how good the data quality of the Feratel entry for the accommodation is. The content score must be at least 80% for the accommodation to be displayed on Feratel and for the booking portals connected via the cooperation agreement with Feratel to be used (see below). The better the entry, the greater the likelihood that the guest will also book the accommodation. The following criteria must be observed:
- The accommodation must be at least "bookable on request" - ideally directly "bookable" and the calendar is activated at least six months into the future
- The number and quality of the photos is sufficient (if this is not the case, you will see this directly next to the picture. This is then marked with a red frame and a call sign).
- There are descriptions of the accommodation, conditions in German and English, as well as the facilities of the accommodation and the respective products (rooms, apartments).
Use Feratel cooperation agreement
A cooperation agreement between the accommodation and the TVB Wipptal allows other booking portals such as HRS Holidays and hometogo to be connected to the Feratel entry via the sales manager and to be loaded with the data entered. This means that all data created in Feratel is transferred to these platforms via an interface and there is no additional work for you. In contrast to a direct booking via wipptal.at, however, commission fees are charged on these platforms for each booking , which the TVB Wipptal passes on to the accommodation.